Trinetra Tours Pvt. Ltd.
Trinetra Tours has been in business for over 30 years where we have been constantly learning and evolving. With humility, I would also invite you to notice our online reputation. This is our proudest possession and we look forward to a similar relationship with you. We are also approved by the Government of India as well as members of leading American and Australian travel organizations. Also, Trinetra Tours is licensed by the Delhi government.
The ownership and top management of Trinetra Tours, under the leadership of Tapas Banerjee, is a group of young and dynamic people. We are in the trade for only one reason - we love it; and this is what that makes us different from our competitors. We do not claim to offer better tours by showing 'better' the sights of India. The latter are a part of our historical creativity for all to see and form their independent opinions. It is our inherent love for people and our desire to serve them that make our tourists feel wanted and cared for. This in turn engenders their faith and confidence in our intentions and abilities. With this kind of assurance, our tourists are in a better state of mind to appreciate the tour without feeling edgy or defensive about an alien country with an alien culture. Personalisation of relationships is the mainstay of our tours and we are able to provide the same for the following reasons
First, we make an effort to understand the needs & interest of our customers. We make an effort to maintain a flexible and pragmatic approach to tourism. Depending on your interest, and your comments we would use our skills to tailor make a "Special Interest" tour that would take into consideration both your choice of destination as well as your special interest be it photography, walking, biking, wildlife viewing, observing traditional cultures and lifestyles, art & architecture etc. The reason behind this approach is an effort to personalise the tour to the interest and choice of the customer
Second, we do not consider people as numbers or files to be dealt with. Each individual represents to us a unique identity, with whom we look forward to establishing genuine friendship.
Third, we expend a lot of time and effort in identifying hotels we think our guests would need. The hotels are hand picked and reasonably priced. Many of them, although modernised , still retain their character and old world charm. We look for clean comfortable beds, clean western style attached toilets with hot and cold running water, good ambience, clean uniform of staff, good restaurants with a choice of meals,back to top air-conditioning and the most important thing that is the the personalisation of service. The atmosphere should be friendly, helpful and hospitable - the essence of our tours.
Fourth, we also enjoy the privilege of being bestowed with some of the best rates from the leading hotels of the country. This enables to us the opportunity to provide the best hotels at the best prices. In today’s age when customers are net conscious, they tend to check the hotels they are to stay. It pleases them no ends when they realise that they are booked in top end hotels. So, no matter what level of hotels that you wish to stay in, we would certainly be able to offer you a competitive proposal.
Finally, within India, we operate through a network of extremely professional associates. Again, here we share the same kind of family relationship that brings out the best in each of us for the other and our guests.
Besides, the personalisation of services, one of our relative advantages is that we are all from the field and thus have a greater insight in to both what the tourists want to see as well as what our market has to offer. This is the main reason that makes it possible for us to tailor make tour programs to the special interest of our customers. Our field knowledge also helps us to add value to our tours at each destination. We would take our people on escorted walks through popular bazaars , visit to typical homes and work places (Brick works, papermaking, village potters etc.). We would find time to escape from big cities to see everyday life in tribal villages, unchanged for centuries. We would interact with the locals, organise Bollywood dance classes, witness folk dances, offer cooking classes etc. This way the trip is much more alive, fulfilling and realistic. Women love to have themselves outfitted - buying their own material and having themselves ' sized up; by a tailor at a reasonable price. It is not the price, but the feeling of participation that is important. Rides in cycle rickshaws and 3-wheel auto - rickshaws are invariably accompanied by peals of laughter from both the people inside the carriage, as well as the onlookers. Imagine walking on a pavement with our guide in a colourful bazaar and bumping into a pavement barber or more seriously a pavement dentist - their 'wares' including a laughing set of dentures proudly displayed on the pavement. Visitors return with a much greater understanding of the country they have visited. If shown correctly, India is like falling in love - the experience goes straight to the heart and stirs the soul. But to obtain these results, the tour operator should be dedicated towards research on what is available in his country, have a love for people and must experience pride in showing tourists their country and countrymen.
We realise that it would be difficult for you to evaluate the quality of services we promise. However, there is a way out. Try talking to us; try corresponding with us. You would soon realise that you are dealing with a "different" kind of people who hold a very distinct and refreshing attitude towards not only the travel trade, but, also in the manner they deal with you.
We look forward to the opportunity of serving your travel needs. We extend a hand of friendship based on true intentions and right knowledge.